I Can't Log in?

Please follow the bellow instructions:

Check your login details. Your login username is the email address usded for registration.It might be a problem caused by Elegantpark.com system maintenance - Please wait 30 minutes and try again.

Ensure that cookies from Elegantpark.com are accepted in your browser (Internet Explorer or others).

If the above methods still do not work, please contact customer service and a customer service representative will help you to resolve the probelm.


1. If you're not sure if the problem is on our side or your side, please test logging in with a different set of computer, or try different browsers.

2. If you made a mistake when you registered, you can't access your account and you've never made any orders, it might be the quickest way to just use the registration to sign up again for a new account.

3. If you have forgotten your password, please go here to get a new one.

Help Center